At Bliss Dream Style, we’re committed to making your shopping experience as joyful as our fashionable collections. Below you’ll find all the details about our shipping and returns processes to ensure complete transparency.

Shipping Information

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

Standard Shipping (DHL or FedEx):
– Delivery time: 10-15 business days after shipment
– Flat rate: $12.95 USD
– Recommended for faster delivery

Free Shipping (EMS):
– Delivery time: 15-25 business days after shipment
– Available for orders over $50 USD
– Perfect for budget-conscious shoppers

Note: Delivery times are estimates and may vary depending on your location and customs processing. Some remote areas in Asia and other regions may experience longer delivery times or may not be serviceable.

International Shipping

We ship worldwide (excluding some Asian countries and remote areas). International customers are responsible for any customs fees or import taxes, which are non-refundable if you return your order.

Returns & Exchanges

We want you to love every piece from our WOMENSWEAR, MENSWEAR, and KIDS collections. If something isn’t perfect, we’re happy to help.

Return Policy Details

  • Return window: 15 days from delivery date
  • Condition: Items must be unworn, unwashed, with original tags and packaging
  • Proof of purchase: Required for all returns

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Intimates + Lounge: Underwear, sleepwear
  • Hair + Hats: Hair accessories, hats
  • Swimwear: Unless defective (must provide photos)

How to Return or Exchange

  1. Contact Us: Email [email protected] within 15 days of receiving your order (use our template below)
  2. Wait for Approval: Our team will email return instructions within 2 business days
  3. Package Items: Securely pack with all original tags and packaging
  4. Ship Your Return: Send to:
    Bliss Dream Style Returns
    741 Amity Lane
    Montgomery, US 36117
  5. Track Your Package: Use a trackable service – we’re not responsible for lost returns

Refund Process

Once we receive and inspect your return:

  • Refunds processed to original payment method within 5-7 business days
  • You’ll receive email confirmation when processed
  • Depending on your bank (Visa, MasterCard, JCB, PayPal), it may take additional time to appear in your account
  • Original shipping fees are non-refundable
  • Customers are responsible for return shipping costs unless item is defective or our error

Exchange Process

  • We’ll ship your replacement after processing your return
  • Price differences: Pay more for upgrades, receive refund for less expensive items
  • Standard shipping rates apply for exchanged items

Defective or Wrong Items

If you receive a defective item or wrong product:

  • Contact us immediately at [email protected]
  • We’ll cover return shipping and expedite your replacement
  • Include photos of the issue with your email

Return Request Email Template

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear Bliss Dream Style Customer Care,

I would like to request a [return/exchange] for my recent order (#[Your Order Number]). Below are the details:

Item(s) to return: [Product Name, Size, Color]
Reason for return: [Size issue, color difference, change of mind, etc.]
Preferred resolution: [Refund, exchange for [specific item]]

Please let me know the next steps to complete this process.

Thank you,
[Your Full Name]
[Your Email Address]
[Your Phone Number – optional]

International Returns

For our global customers:

  • Return shipping costs are the customer’s responsibility
  • Customs fees are non-refundable
  • Mark package as “Returned Goods” to avoid additional customs charges

We appreciate your trust in Bliss Dream Style for your family’s fashion needs. Our goal is to make every aspect of your shopping experience – including returns – as blissful as our name promises.

For any questions about our shipping or returns policy, please contact us at [email protected].